(4.1) Overall Rating
Sara Appliance & Electronics | 16820 Southwest Fwy, Sugar Land, TX 77479, US | (281) 290-4508
Sara Appliance & Electronics | 16820 Southwest Fwy, Sugar Land, TX 77479, US | (281) 290-4508
Since 1981, we have been serving the Sugar Land community from our family-owned and operated appliance, electronics, and mattress store on Southwest Freeway. Our showroom is filled with household appliances from some of the best name brands in the industry like Frigidaire, GE, KitchenAid, Samsung, and Whirlpool. Our selection includes washers, dryers, microwaves, stoves, refrigerators, ovens, dishwashers, and more! In addition, we also carry a variety of TempurPedic and Sealy Mattresses, as well as electronics, and home theater equipment like soundbars, Blu-ray players, amps, TVs, and projectors. Whether you are looking to update your existing space or furnish a brand new one, we have everything you need to make it home. Stop by today!
I purchased a Monogram cooktop from Sara Appliances & Electronics for my husband as a birthday gift to replace the generic builder-grade cooktop that came with our home. We were quite familiar with Monogram in our previous home, so I knew the product would be outstanding. But, Sara A&E exceeded all expectations. They made the transaction as simple as possible. The installation was wonderful, the installer was professional and arrived as scheduled. The entire process was exceptional. Months later, I am still extremely satisfied with my purchase. I would highly recommend this company! They are fairly priced, deliver a high-end quality product, are extremely communicative, and have knowledgeable and quality installers.
I am an authentic customer of sara. We bought the vent hood from them and asked for installation. The first installer was never called us back even though we tried to contact him several times, texts, and voice mail, and got in touch with him through the store. He promised he will contact us on the phone but he never did. The second installer called us the morning at 6:30 to confirm our appointment at 8 which was set up days ago. He assumed we couldnt make it after waiting for 15 minutes. We called him back at 7, and he was already at another job location, 45 minutes away from us. He finally did the vent hood for us, but a week later, the vent hood starts falling from the ceiling. After making the complaints to the store, they called us back but will charge for fees to fix their own mistakes. So please if you ever consider to buy appliance from sara, be aware, you are on your own. An update. Sara turns out having a good manager Joey who is willing to communicate and solve the problem with us. They sent out someone else to check up on our hood this past Saturday with no charge. It is a relief that we dont need to worry about the hood falling on us one day. Thank you Joey for working with us!
Dear Yuan, I was just made aware of you issue earlier today and I apologize for the lack of communication and professionalism from our team. Thank you for bringing this to our attention and we will work to make sure these kind of issues do not happen to other clients in the future.
Nice selection
They were very professional, great appliances, reasonably priced, awesome delivery and installation. I would buy again from them. Bought a French door fridge , washer and dryer.
Thank you Joe and company for delivering my washer and dryer quickly and without any scratches! They were very careful to not scratch the appliances and my house. Very friendly and gave me good advice. I highly recommend them to anyone who needs delivering and installation services
I recently had the pleasure of working with an amazing appliance sales associate named Q. Ali at Sara Appliance. From the moment I walked in, he greeted me with a warm smile and genuine enthusiasm to help me find the perfect appliance for my home. His knowledge of the products was truly impressive, and he took the time to explain the features and benefits of each option. Q listened to my needs and preferences, and made thoughtful recommendations that were tailored to my specific requirements. Not only was Q. Ali incredibly helpful and knowledgeable, but he also had a great attitude and made the entire shopping experience enjoyable. Q was patient, friendly, and went above and beyond to ensure that I was completely satisfied with my purchase. Thanks to his expertise and guidance, I was able to find the perfect appliance for my home, and I couldn't be happier with my decision. I highly recommend Q to anyone in need of assistance with their appliance shopping needs – they truly are the best in the business! Q.Ali also arranged for my appliance delivery. Joe (delivery person) communicated every step of the process. Very professional staff, used care when moving appliances throughout my home. Highly recommend!!!
We have gotten used to relying on large retail stores to services our appliance and home electronics needs that we have forgotten about the businesses that have been apart of the community for decades. It has been such a refreshing experience going to Sara Appliances and Electronics the past several years and walking out with quality products, fair pricing, exceptional service, and most importantly, knowing I am supporting a family owned business. From a Tempur-Pedic mattress and a Sonus soundbar, to a fridge delivered within 24 hours when my conked out, I am and forever will support Sara. Special shout out and thanks to Mehul and Chuck for everything. What do you have to lose; stop by and see for yourself.
The Sara Appliances Installers came and did a wonderful job. They were prompt, professional, and pleasant. I recommend them fully.
Joe was great. Wonderful customer service.
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Sara Appliance & Electronics
Serving Area
Sugar Land
Houston
Katy
Richmond
Rosenberg
Missouri City
Fresno
Bellaire
West University Place
Manvel
Needville
Beasley
Pleak
Fairchilds
Fulshear
Greatwood
Telfair
Palmetto
Meridian
Rosharon
Main Phone: (281) 290-4508
Email: sales@saraae.com
Sugar Land
Houston
Katy
Richmond
Rosenberg
Missouri City
Fresno
Bellaire
West University Place
Manvel
Needville
Beasley
Pleak
Fairchilds
Fulshear
Greatwood
Telfair
Palmetto
Meridian
Rosharon
I replaced my old Dishwasher, Cooking Gas Range, and Subzero Refrigerator during November/December. After research, I bought all from SARA Appliances. Mr.Chuck Katz patiently attended to details of sizes of replacement, given that the new appliances needed to be fit into fixed spaces in place of the old etc. Except for one installer (for the DishWasher), all other installers sent by SARA were excellent to work with.